CCTV & IT monitoring

Commissioning

Configuration

Analytics configuration

IP CCTV training

CCTV & IT monitoring

CCTV system monitoring

The Security Buying Group recommends using the Digifort client for remote video/CCTV site monitoring. This allows users to take full advantage of all VMS and analytics features and functionality, with a comprehensive audit trail.

Our services include:

  • Single Static Camera
  • Per PTZ - maximum of 4 PIR detectors per PTZ
  • Up to 8 Cameras (all static)
  • Up to 16 Cameras (all static)
  • For each additional static camera on the system
  • For each additional PTZ on the system
  • Audio challenge
  • ARC arm facility
  • Guard tour (up to 15 cameras) - per tour
  • Guard tour (over 15 cameras) - per tour

Additional services offered are:

  • Open Sites
  • Verify Fire/Intruder Alarm - per event
  • Police Prosecution Insurance Evidence DVD Footage
  • Guard/visitor in-site monitoring with telephone support - per minute
  • Lone worker - auto dial up response - per event
  • Secure video entry receiving - out of hours with remote access
  • Secure video entry receiving - 24 hours with remote access

Server and IT equipment monitoring:

The Security Buying Group monitors the integrity of the servers and storage devices used within the IP / VMS CCTV system IT infrastructure. We use the device ‘dashboard’ to remotely monitor its operation. We can anticipate HDD failure in advance and identify server malfunction, well before the IT infrastructure of the site security system is compromised. In most cases installers can rectify problems before they escalate, within routine maintenance visits.

  • Server integrity verification
  • Storage device integrity verification - NAS / SAN:
  • Checking /anticipating HDD or device malfunction
  • Server / device OS must allow remote access (eg. Server 2012 OS)
Commissioning

​All equipment, system configuration and operation are tested either off-site, before installation, or on-site, after installation.

Description Code

Commissioning.

System commissioning on-site.
This service is for SBG hardware solutions and/or Digifort VMS and VA systems.
The service includes software programming, camera set-up and display group configuration.

SBG-CM1 PD
Configuration

​All equipment, system configuration and operation are tested either off-site, before installation, or on-site, after installation.

Description Code

Pre-configuration off-site (IP CCTV solutions).

This service is for SBG hardware solutions and/or Digifort VMS and VA systems of over 16 cameras.
This service includes:

  1. Set-up of IP addresses for cameras, NVRs and switches.
  2. Set-up of NVRs to view cameras and record at specified rates.

Pre-defined IP addresses are used unless otherwise specified.

SBG-PRE-CON 1PD

Configuration / pre-configuration at customers site (IP CCTV solutions).

This service is for SBG hardware solutions and/or Digifort VMS and VA systems.
This service applies to all system sizes and includes the same services as defined in PRE-CON 1PD.
The following system installation criteria and information must be provided:

  1. Model number, location, mac address and serial number of cameras.
  2. Cameras must be installed, powered and connected to network equipment.
  3. NVRs must be powered and positioned complete with HDDs.
  4. Switches must be powered and positioned.
  5. The site manager or responsible engineer must be available.
  6. All PCs must be configured and ready for software installation.

System setup, including software programming, camera commissioning and display group configuration is the responsibility of the installer.
No equipment should be connected to the customer’s own network until IP addresses have been set up and the IT manager is present.

SBG-SITE-CON 1PD
Analytics configuration

Remote configuration of analytics functionality including ALPR, facial recognition, traffic management (speed filter), object tracking, loitering, virtual fence, missing object, abandoned object, face detection and recognition, vehicle counting and people counting.

Description Code

Analytics configuration off-site.

SBG-VCA-CON-1PD

​Remote set up of analytics functionality using AnyDesk for Digifort software.

SBG requires access to the VMS and analytics servers on site with AnyDesk.

All cameras to be pre-installed, connected and operational.

On site configuration requires a separate quotation.

IP CCTV training

​IP CCTV training courses for security integrators and installers.

Description Code

PROFESSIONAL. CCTV Systems Design and Specification.

This course covers:

1. IP, analogue and HD-SDI products (from the SBG range).
2. Thermal products.
3. VMS and VA overview.

Duration: 1 day. Location: Stockport.

SBG-TR-P1

ADVANCED. CCTV Systems Design and Specification.

This course covers:

1. IP, analogue and HD-SDI products (from the SBG range).
2. Thermal products.
3. VMS and VA overview.
4. IP CCTV design and best practice.

Duration: 2 days. Location: Stockport.

SBG-TR-A2